Houses above the flood line
Rugs on Raised Floors, Not in Basements
Richmond's building rules allow the space under a house to sit below the flood construction level only as a crawl space: no taller than 1.5 metres, no windows, and not used as living space. That's why rugs in a Richmond house are in the main rooms, over a crawl space, rather than spread across a finished basement.
It also changes one question we ask. If a rug smells musty and the room doesn’t, it’s usually the rug: a spill, pet urine, or an earlier clean that never dried properly. If the whole room smells, and it’s worse after a wet week, the source may be the crawl space under the floor, and cleaning the rug won’t change that. We’ll tell you which one it looks like before we start.
The City Centre villages
Cleaning a Rug in a City Centre Tower
The city's plan puts most new City Centre homes in apartments taller than six storeys, especially in the Brighouse, Lansdowne and Oval villages. In a tower suite the rug is cleaned where it lies, so it never has to go down in the elevator.
What we need from you is the building’s side of it: whether contractors book the elevator or sign in at the desk, where a service vehicle can park, and the buzzer number. Our office is on Seymour Street in Vancouver, so we come over one of the bridges. If your building only lets contractors in at set hours, tell us when you book and we’ll plan the visit around them.
Tower suites with sealed windows dry on their own ventilation. Leaving the HRV or bathroom fan running for the afternoon helps a freshly cleaned rug dry within the usual 4 to 8 hours.
Priced by size
What Rug Cleaning Costs in Richmond
Rugs are priced by area, and the rate below is where prices start. For an exact estimate, call us with each rug's size and a photo.
| Service | Price |
|---|---|
| Area rug cleaning | From $10 per 10 sq ft |
| Pet urine treatment | Priced separately |
About the price
The price is confirmed at your door, after we've seen the job, and nothing is added to your bill without your agreement.
Spill, stain or soil
What a Clean Can Shift, and What It Can't
Most of what makes a rug look tired comes out. A few things are damage rather than dirt, and it's better to know which is which before the rug is wet.
| What's on the rug | What we do | What to expect |
|---|---|---|
| Grey traffic lane | Pre-treatment, then cleaning matched to the fibre | Usually comes out; it's soil packed into the pile |
| Food and drink spills | Spot treatment chosen for the spill and the fibre | Most lift; very old ones can leave a faint shadow |
| Pet urine | Pet urine treatment, priced separately | The odour usually goes, unless urine soaked through to the pad or floor |
| Old, set-in stains | Treated, especially if you tell us what was used on them | Many lighten; some that were heat-set or treated with the wrong product won't come out fully |
| Dye that has run | Nothing reverses it | Cleaning can't move colour back |
| Sun fading | Nothing reverses it | Floor-to-ceiling glass in a tower suite fades a rug; that's colour loss, not dirt |
Before we arrive
Five Details That Save a Second Visit
A few answers at booking let the technician arrive with the right plan and the right amount of time.
- Each rug’s size: Length by width is enough, and how many rugs there are.
- A photo of the front and the back: The back shows how the rug was made, and a label, if there is one, tells us the fibre.
- Where any smell is coming from: Whether it’s the rug or the whole room, if you’ve noticed a musty smell.
- Building hours and access: Contractor hours, elevator rules, parking and the buzzer number.
- Pets: Pet urine needs a different treatment than a spill, and it’s priced separately.
Same visit
Add the Sofa or the Carpet to the Same Trip
One visit means one bridge crossing, one elevator booking and one afternoon of drying.
Upholstery cleaning
Sofas and chairs, with the fabric code checked before anything else.
Three rooms and a hallway for $129, with extra rooms and stairs priced separately.
Everything else we do in the city is on carpet cleaning in Richmond.
Across the island
Where We Clean Rugs in Richmond
We clean rugs across Lulu Island, from the City Centre villages to Steveston and out to Hamilton. Our office is on Seymour Street in downtown Vancouver.
- City Centre villages: Brighouse, Lansdowne, Capstan, Aberdeen and Oval
- West and south: Steveston, Seafair, Thompson, Blundell and Broadmoor
- North and east: Bridgeport, West Cambie, East Cambie, Shellmont, East Richmond and Hamilton
Other areas we serve
Book a visit
Book Rug Cleaning in Richmond
Measure the rug, take a photo of the front and the back, and call or send the form. You'll get the price on the phone, confirmed at your door.
