Before you book
Do Your Ducts Actually Need Cleaning?
Most duct cleaning companies won't put this on the page. Duct cleaning isn't routine maintenance, and the health claims made for it aren't backed by evidence. It's worth doing when there's a reason.
Worth cleaning
- You've just bought the house and don't know its history
- A renovation has put drywall dust through the system
- Debris is visibly blowing out of the registers
- There's evidence of rodents, insects or nests
- There's visible mould inside the ductwork or the system
Not a reason on its own
- A light film of dust on the grilles; wiping it off is the whole job
- It's been a few years and you feel it's due
- Someone told you it will fix allergies
Not sure?
If none of the left-hand column applies, change your furnace filter every one to three months and save the money. If you're not sure, ask for a camera inspection of the main duct lines when you book. It's free.
Houses with a suite
One System, Two Households
Burnaby allows secondary suites in single-family homes, including in basements, so plenty of houses here have a suite downstairs. If the house and the suite share a forced-air system, the suite's vents are part of that system, and they get cleaned in the same visit as everything upstairs.
That changes how you book:
Count the vents in both units
Whole-home cleaning is priced by the number of vents, so include the suite's registers and returns in the count.
Arrange access to the suite
The technician needs to reach every vent. That can mean letting us in yourself or letting your tenant know when we're coming.
Tell us about recent suite work
Building or updating a basement suite puts a lot of drywall dust into the ducts, and that's one of the clearest reasons to clean.
Point us to the furnace
In many houses it's in the suite's utility room or under the stairs. A clear path to it saves time.
The town centres
Condos in Metrotown, Brentwood, Lougheed and Edmonds
Burnaby has channelled most of its new housing into four town centres, so a lot of duct cleaning here is in tower suites. Condo systems are smaller and simpler than a house's, and they're priced at a flat rate per unit.
The work in the suite is the easy part. Getting there is what needs planning:
Service elevator
Most towers ask contractors to book it ahead. Check with your concierge or strata manager.
Parking
Underground parkades often have a clearance bar around 6'8", and our van doesn't fit under it. We need surface parking or a loading bay.
Shared shafts
If your suite connects to a shared strata shaft, that part goes through building management, not the individual owner.
Tell us the elevator rules and parking options when you book, and the visit goes in one trip.
Transparent pricing
How the Price Is Worked Out
There's no one-size price for duct cleaning, because the system decides the work. This is what sets it.
| Service | How it's priced |
|---|---|
| Whole home air duct cleaning | By the number of vents |
| Condo or apartment | Flat rate per unit |
| Furnace and blower cleaning | Included in the whole-home service, not an add-on |
| AC and coil cleaning | Flat-rate add-on |
| Dryer vent cleaning | Flat-rate add-on, discounted when booked with the ducts |
About the price
The price is confirmed at your door, after we've seen the job, and nothing is added to your bill without your agreement.
The whole system
What We Clean, and What We Won't Sell You
Cleaning only the vents you can see misses most of the system. A whole-home clean covers:
What we don't do
Sanitizing or antimicrobial sprays
We don’t offer them. Fibreglass duct that’s wet or mouldy gets replaced, not sprayed.
Duct sealants and coatings
If the cleaning was done properly, there’s nothing left to seal in.
Scare tactics
Nobody on our team works on commission.
Before we arrive
Getting the House Ready
A few minutes of preparation lets the technician get straight to work.
Clear a path to the furnace or air handler: Including in the suite, if that’s where it is.
Move furniture off floor registers: Every vent needs to be reachable.
Move fragile things away from vents: The equipment pulls hard on the system.
Put pets somewhere safe: The equipment is loud.
Have parking and building details ready: For a tower, the elevator booking and where the van can park.
Mention renovations, water damage or breathing sensitivities: They change what we look for.
Same visit
Do the Furnace and Dryer Vent While We're There
The technician is already at the air handler, so a few related jobs make sense in the same visit.
The blower, burners and heat exchanger area, cleaned by hand.
Dryer vent cleaning
Lint out of the full vent run, discounted when booked with the ducts.
Everything else we do in the city is on carpet cleaning in Burnaby.
Across the city
Where We Clean Ducts in Burnaby
We clean ducts across Burnaby: the towers of Metrotown, Brentwood, Lougheed and Edmonds; Highgate and Royal Oak in the south; Vancouver Heights, Willingdon Heights, Brentwood Park and Lochdale in the north; the streets around Deer Lake; and UniverCity on Burnaby Mountain. Our office is on Seymour Street in downtown Vancouver.
Next door, we also work in New Westminster and Coquitlam.
Other areas we serve
Book a visit
Book Air Duct Cleaning in Burnaby
Count your vents, tell us whether there's a suite on the same system, and call or send the form. You'll get a range on the phone, confirmed at your door.
