Both sides of the furnace
Furnace Cleaning and Service, Air Side and Burner Side
A furnace has two halves that do different jobs. A full clean covers both, and only a licensed gas contractor can work on the second one.
Air sideMoves the air
- Blower wheel, housing and motor exterior
- Cabinet interior
- Return and supply plenums
- Filter housing and rack
- Air cleaner cabinet, if there is one
Combustion sideMakes the heat
- Burner assembly, burner ports and air openings
- Heat exchanger surfaces
- Pilot or ignition assembly
- Flame sensor
- Vent connection and its condition
Regulated gas work in BC. We're a licensed gas contractor.
How the visit goes
Flame check
We look at the burner flame before touching anything.
Shut-off
Power and gas are turned off before the cabinet opens.
Air side
The blower, cabinet, plenums and filter housing are cleaned.
Combustion side
Burners, flame sensor, ignition and heat exchanger surfaces are cleaned.
Relight and test
We check the flame pattern and confirm airflow at the registers before leaving.
Your filter is checked for size and rating. If you have a new one, we fit it. If you don’t, we tell you exactly what to buy.
Rentals and suites
Annual Furnace Service Is the Landlord's Job
Burnaby allows secondary suites in single-family homes, and many houses here are rented in whole or in part. In BC, the Residential Tenancy Branch's guidelines split furnace upkeep clearly between landlord and tenant.
| Who | What they're responsible for |
|---|---|
| Landlord | Inspecting and servicing the furnace to the manufacturer's specifications, or once a year if there are none; replacing filters; cleaning heating ducts and ceiling vents as necessary |
| Tenant | Cleaning floor and wall vents as necessary |
If you own a house with a suite or a rental, a few things make the annual service simple:
Book before the heating season
Once a year, before it gets cold, lines up with what the guideline asks for.
Count the furnaces
Some houses run a separate furnace for the suite. A second furnace or air handler is cleaned in the same visit as an add-on.
Arrange access
Give your tenant notice, and tell us who will let us in and where the furnace is.
Keep the invoice
It's your record of when the furnace was last serviced.
Is it due?
Signs Your Furnace Needs Cleaning
Once a year, before the heating season, is the usual rhythm, and more often with pets, dust sensitivities or after construction. Any one of these is reason enough to book sooner.
A burning dust smell
The first few times it runs each season.
More dust settling
Around the house than there used to be.
Some rooms warm, others not
With no obvious reason.
Longer run cycles
For the same result.
A louder, rougher blower
Than it sounded before.
Nobody remembers
The last time it was opened.
Between visits
Changing the filter every one to three months matters more day to day than the exact timing of the cleaning.
Transparent pricing
How Furnace Service Is Priced
Furnace cleaning is a flat rate for a standard system. A few things change the number, and you'll hear about them before we start.
| Service | How it's priced |
|---|---|
| Furnace cleaningBlower, burners, heat exchanger, cabinet and plenums | Flat rate |
| Furnace and duct cleaningThe whole system in one visit | Bundle rate |
| Second furnace or air handlerHouses with two systems | Add-on |
| Filter supply and fitStandard sizes | Add-on |
| Hard accessCrawlspace, attic or a closet that has to be emptied | Quoted on site |
About the price
The price is confirmed at your door, after we've seen the job, and nothing is added to your bill without your agreement.
Straight answers
When to Stop and Call, and What We Don't Do
Some problems aren't a cleaning job. You'll hear about them before we start, not after.
Soot marks, a yellow flame or a CO alarm
These are combustion faults. Stop the system and call.
Electrical faults
These are a different trade. We’ll tell you to call an electrician or an HVAC technician.
Ductwork
Furnace cleaning covers the unit. The duct network is a separate service, which we can do in the same visit.
Before we arrive
Getting Ready for the Visit
A few details at booking mean the technician arrives with the right plan and the right filter.
Tell us where each furnace is: Basement, utility room, crawlspace, attic or a closet.
Clear the path and the space around it: Especially if it’s in a storage closet.
Send a photo of the filter label: The size and rating are printed on the edge.
Put pets somewhere safe: Doors stay open while we work.
For a rental, arrange access: Let your tenant know, and tell us who will be there.
Same visit
Do the Ducts or the Dryer Vent at the Same Time
The technician is already at the furnace, so these make sense in the same visit.
The whole duct network, booked with the furnace at a bundle rate.
Dryer vent cleaning
Lint out of the full vent run, from the dryer to the outside wall.
Everything else we do in the city is on carpet cleaning in Burnaby.
Across the city
Where We Clean Furnaces in Burnaby
We clean furnaces across Burnaby: Vancouver Heights, Willingdon Heights, Brentwood Park and Lochdale in the north; the streets around Deer Lake; Highgate and Royal Oak in the south; the four town centres of Metrotown, Brentwood, Lougheed and Edmonds; and UniverCity on Burnaby Mountain. Our office is on Seymour Street in downtown Vancouver.
Next door, we also work in New Westminster and Coquitlam.
Other areas we serve
Book a visit
Book Furnace Cleaning in Burnaby
Tell us how many furnaces there are, where they are, and your filter size, and call or send the form. You'll get a price on the phone, confirmed at your door.
